Player Safety First

Responsible Gambling

Gambling at 99y888 should be an enjoyable way to follow cricket, live sports and casino games — not a source of financial stress or personal harm. This page provides all the tools and information you need to stay in control.

18+ Only  ·  Adults Only  ·  Play Responsibly

Gambling Is Entertainment,
Not a Financial Tool

At 99y888, we operate on a straightforward belief: gambling should be fun. When you are watching the Pakistan cricket team chase a target at the National Stadium in Karachi, or tracking the odds on a PSL final in Lahore, placing a bet adds another layer of excitement to a sporting event you already care about. That is the legitimate purpose gambling serves for the overwhelming majority of players.

The moment gambling stops feeling like entertainment — when it becomes a way to recover losses, a means to pay bills or something you feel unable to stop — it has crossed a line. 99y888 takes that line seriously. We provide a comprehensive set of tools to help you manage your play, and we encourage all users to engage with those tools proactively, not just when things have already gone wrong.

Responsible gambling is not just a compliance checkbox for us. It is built into the platform as a first-class feature. Deposit limits, loss controls, session timers, reality checks and self-exclusion are all accessible directly from your account settings — they are never hidden behind help menus or hard to locate when you need them most.

Keep It Fun

Treat each session as entertainment, not an income source.

Bet What You Can Afford

Only deposit and wager money you can afford to lose outright.

Set Time Limits

Decide in advance how long each session will last and stick to it.

Never Chase Losses

Chasing a loss with a larger bet is the fastest route to bigger losses.

Your Responsible Gambling Toolkit

Every one of these tools is available to you right now inside your account settings. They are not buried — they are one tap away, because that is where they need to be.

Deposit Limits

Set a maximum amount you can deposit per day, per week or per month. Once your limit is reached, further deposits are blocked for the remainder of that period. Reducing a limit takes effect immediately. Increasing a limit is subject to a mandatory cooling-off period to prevent impulsive decisions.

Example: Monthly limit PKR 25,000 — 60% used
PKR 0PKR 15,000 usedPKR 25,000
Loss Limits

Define the maximum net loss you are willing to sustain over a daily, weekly or monthly period. When that threshold is reached, your access to real-money play is paused for the remainder of the defined period. Loss limits are one of the most effective tools for preventing large single-session losses from compounding into a larger financial problem.

Session Time Limits

Set a maximum duration for each active gaming session. When your time limit expires, the Platform will prompt you to stop and confirm whether you want to continue. This feature counteracts one of the most common patterns in problem gambling — losing track of how long you have been playing.

Reality Checks

Enable periodic on-screen pop-ups that display how long you have been active in the current session and your net gaming result (total wagered vs. total returned) for that session. Reality checks bring you back to a factual picture of your play rather than allowing the experience to feel disconnected from real-world time and money.

Take a Break (Cool-Off)

Request a short cooling-off period — 24 hours, 48 hours, 7 days or 30 days — during which your account will be suspended for real-money play. This is ideal when you recognise that your gambling has become more frequent or intense than you intended, but you are not ready to commit to a full self-exclusion period.

Self-Exclusion

Self-exclusion is a serious, binding commitment to stop gambling on 99y888 for a defined period — minimum 6 months, up to permanent. Once applied, it cannot be reversed during the exclusion window. All marketing communications stop immediately. If you are struggling to control your gambling, self-exclusion is the most decisive action available to you.

How to Access These Tools: Log in to your 99y888 account → navigate to Account Settings → select Responsible Gambling. All tools listed above are available from that single location. You do not need to contact support to activate deposit limits, loss limits, time limits or reality checks. For self-exclusion, contact our support team directly so we can assist you immediately.

Warning Signs of Problem Gambling

Problem gambling does not always announce itself loudly. These are behaviours and thought patterns that can indicate your gambling has moved beyond healthy entertainment.

Gambling with money that should be used for household expenses, rent, food or family obligations.
Chasing losses — increasing bet sizes or session length to try to recover money already lost.
Feeling irritable, restless or anxious when you are not gambling or when you try to cut back.
Hiding gambling activity from family members, friends or colleagues.
Borrowing money, selling possessions or taking out loans specifically to fund gambling.
Making repeated, unsuccessful attempts to cut back on or stop gambling entirely.
Gambling for extended periods that significantly affect work, study or family time.
Experiencing persistent thoughts about gambling — planning sessions, replaying outcomes, calculating the next bet.
Feeling that gambling is the only activity that makes problems feel manageable or temporarily disappear.
Continuing to gamble despite significant negative consequences to finances, relationships or mental health.
If any of these apply to you: You are not alone, and recognising these patterns is the first and most important step. Use the self-exclusion or cool-off tools in your account immediately, or contact our support team. For additional support resources, see the guidance below.

Quick Self-Assessment

Read each question honestly. If you answer "yes" to two or more, consider using our responsible gambling tools or seeking additional support.

1
Have you ever gambled with money originally set aside for household bills, groceries or family expenses?
2
Do you find yourself thinking about gambling frequently when you are not playing — planning sessions or calculating bets?
3
Have you tried to cut back on gambling but found it difficult or impossible to stick to that decision?
4
Do you feel the need to bet larger and larger amounts to get the same level of excitement?
5
Have you borrowed money, or considered doing so, specifically to continue gambling?
6
Has gambling affected your relationships with family or friends, or your ability to meet work or study responsibilities?
7
Do you continue gambling to try to win back money you have already lost?
8
Do you feel distressed, anxious or irritable when you are not able to gamble?
2 or more "yes" answers suggest that your gambling habits may benefit from professional support or a platform-based intervention. Please use the responsible gambling tools in your account or contact our support team. You can also speak to a mental health professional or trusted family member — seeking help is a sign of strength, not weakness.

How to Self-Exclude on 99y888

Self-exclusion is the strongest protective tool available. Here is exactly how to apply it if you decide it is right for you.

01
Log In and Open Account Settings

Sign in to your 99y888 account and navigate to the Account Settings section, accessible from the top-right menu on desktop or the main menu on mobile.

02
Select "Responsible Gambling"

Within Account Settings, locate the Responsible Gambling section. All tools — deposit limits, loss limits, time limits, reality checks, cool-off and self-exclusion — are grouped here in one place.

03
Choose Self-Exclusion Duration

Select your desired exclusion period: 6 months, 12 months, 2 years, 5 years or Permanent. We recommend choosing a period that feels meaningfully long enough to make a genuine difference to your situation.

04
Confirm the Request

You will be asked to confirm your exclusion decision. This is a binding action — once confirmed, your account is suspended immediately for real-money play. All promotional communications are stopped immediately.

05
Alternative: Contact Support Directly

If you are unable to access your account or prefer to speak to someone, contact our support team at [email protected] with the subject line "Self-Exclusion Request". Our team will process your request promptly and confirm by email when the exclusion is active.

Self-exclusion periods cannot be reversed or shortened. If you attempt to register a new account during your exclusion period, that account will be closed when identified and any funds may be returned. The exclusion applies to your registered account and known associated identifiers.
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Adults Only — 18+ Strictly Enforced

Age Verification & Minor Protection

99y888 is strictly restricted to individuals aged 18 years or older, or the higher minimum age required by the applicable licensing jurisdiction. We enforce this restriction through mandatory identity verification (KYC) for all users prior to processing any withdrawal, and may request age verification at any earlier stage at our discretion.

Being aged 18 or above does not in itself make gambling lawful in Pakistan. The Prevention of Gambling Act, 1977, and applicable provincial and federal law may restrict or prohibit participation. This page and the age restriction exist to protect individuals regardless of jurisdiction — not as a representation that gambling is permitted under Pakistani law for adults.

Protecting children in your household: If you share a device or household with minors, please ensure that your 99y888 account credentials are not accessible to them. Enable device-level password protection and log out of your account after each session. If you suspect a minor has accessed your account, contact our support team immediately.

18+ Only — No Exceptions

If You Need More Help

Our in-platform tools are powerful, but some situations benefit from professional support beyond what a gaming platform can provide. The following describes the types of support available.

Counselling Services

If gambling is affecting your mental health or relationships, speaking to a qualified counsellor or psychologist can provide structured support. Your general physician can refer you to appropriate mental health services.

Support Groups

Peer support groups — including Gamblers Anonymous, which operates internationally — provide community-based support for individuals dealing with gambling-related problems. Seeking connection with others who understand your experience can be valuable.

Family Support

Problem gambling affects families as well as individuals. Family members seeking guidance on how to support a loved one — or how to set boundaries — can benefit from consulting a family therapist or contacting a responsible gambling helpline.

Helplines & Resources

International responsible gambling organisations such as GamCare and the National Council on Problem Gambling (NCPG) provide online resources, self-assessment tools and referral services. These are text-only references — seek out verified contact details independently.

99y888 Support Team: Our customer support team can be reached at [email protected]. For responsible gambling requests — self-exclusion, deposit limit adjustments or account closure — include "Responsible Gambling" in your subject line. We treat all such requests with priority and full confidentiality. Urdu-speaking agents are available on request.
Important Note: 99y888 is not a mental health provider and cannot offer counselling, psychological assessment or clinical treatment for gambling disorder. The tools and information on this page are supplementary aids. If you believe you have a gambling disorder, please consult a qualified healthcare professional in your area.
Legal Position in Pakistan

Online gambling in Pakistan is subject to applicable federal and provincial law, including the Prevention of Gambling Act, 1977. 99y888 does not claim to hold a licence issued by the Government of Pakistan, the PTA, the State Bank of Pakistan or any provincial authority, and makes no representation that use of this platform is lawful under Pakistani law.

The 18+ age restriction on this platform is an operator requirement under our international licensing conditions and does not constitute a statement that gambling by adults is permitted under Pakistani law. Users are solely responsible for determining whether their use of any online gambling platform is lawful in their jurisdiction.

This notice is for informational purposes only and does not constitute legal advice. If you are uncertain about the applicable law, we strongly encourage you to consult a qualified legal professional.

Enjoy 99y888 the Right Way

Cricket, live sports, casino games and more — 99y888 has it all. Set your limits before your first session, check in with yourself regularly, and use the platform as it was intended: for fun, not financial pressure.

18+ only. Local laws may restrict gambling. If gambling stops being fun, use our tools or contact support.