Your privacy matters to us. This Policy explains precisely what personal data 99y888 collects, why we collect it, how we use and protect it, who we share it with, and what rights you hold as a data subject.
We collect personal data strictly to operate your account, verify your identity, process transactions and meet our legal compliance obligations. We do not collect data we have no purpose for.
99y888 does not sell, rent or trade your personal information to third parties for marketing or commercial profiling purposes. Period.
SSL/TLS encryption, access controls, secure storage and regular security reviews protect your data both in transit and at rest on our infrastructure.
You have the right to access, correct, delete and restrict processing of your data. This Policy explains each right and how to exercise it without unnecessary barriers.
We retain personal data only as long as necessary for the stated purpose or as required by applicable law and our licensing obligations. Retention limits are specified in this Policy.
Privacy queries, data access requests and deletion requests can be directed to our support team. We acknowledge all data requests and aim to respond within the timeframes required by applicable law.
This Privacy Policy (the "Policy") describes how 99y888 (the "Platform", "we", "us" or "our"), accessible at https://99y888.cam, collects, processes, stores and protects personal data provided by or collected about users (the "User", "you" or "your") when they access or use the Platform and its associated services.
This Policy applies to all personal data processing activities carried out by 99y888, including data collected during account registration, identity verification (KYC), payment processing, customer support interactions, gameplay activity and browsing behaviour on the Platform.
By registering an account or continuing to use the Platform, you acknowledge that you have read this Policy and consent to the processing of your personal data as described herein. If you do not agree with any part of this Policy, you should discontinue use of the Platform and contact us to close your account.
| Term | Meaning |
|---|---|
| Personal Data | Any information relating to an identified or identifiable natural person, including name, contact details, financial data, device identifiers and gameplay records. |
| Processing | Any operation performed on personal data, including collection, recording, storage, use, disclosure, deletion and destruction. |
| Data Controller | The entity that determines the purposes and means of processing personal data. In the context of this Policy, 99y888 is the Data Controller. |
| Data Processor | A third party that processes personal data on behalf of the Data Controller, under binding contractual instructions. |
| Data Subject | The natural person to whom personal data relates — in this context, a registered or prospective User of 99y888. |
| KYC | Know Your Customer — regulatory identity verification procedures required as part of anti-money laundering (AML) compliance. |
| Cookies | Small data files placed on a User's device by the Platform to enable functionality, remember preferences and support analytics. |
The Data Controller responsible for your personal data in connection with the 99y888 Platform is the entity operating the Platform under the applicable gaming licence. Details of the operating entity and licensing jurisdiction are available in the Terms & Conditions.
For all data-related enquiries — including subject access requests, deletion requests and consent withdrawals — please contact us using the details provided in Section 16 of this Policy.
We collect personal data through several channels and at various stages of the user relationship. The categories of data collected are described below.
When you create a 99y888 account, we collect the information you provide, including: full legal name, date of birth, residential address (including city — e.g., Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, Multan, Peshawar), email address and mobile phone number.
To comply with anti-money laundering (AML) regulations and our licensing obligations, we collect copies of identity documents including government-issued photo ID (e.g., CNIC, passport), proof of address and, where required, source-of-funds documentation. This data is processed by our KYC compliance team and authorised third-party identity verification providers.
We collect records of all deposits and withdrawals, including the payment method used, transaction amounts in PKR (or cryptocurrency equivalent), transaction timestamps, and payment method identifiers (e.g., last four digits of a bank account or wallet reference). References to payment rails such as Easypaisa, JazzCash, Raast, HBL, UBL, Meezan Bank or Bank Alfalah arise in the context of processing your transactions only and do not imply any endorsement of gambling by those providers.
We maintain records of your gaming sessions, bets placed, games accessed, wagering history, win and loss amounts, bonus activations and responsible gambling tool usage. This data is used for account management, regulatory reporting, dispute resolution and, where applicable, responsible gambling monitoring.
We automatically collect certain technical data when you access the Platform, including your IP address, browser type and version, operating system, device type, screen resolution, session duration, pages visited and referring URL. This data supports fraud prevention, security monitoring and platform performance analysis.
When you contact our support team via live chat, email or ticketing system, we retain records of those communications, including any personal data you share in the course of the interaction, to enable us to handle your query and to review interaction quality.
Where you have opted in to receive promotional communications, we retain a record of your marketing preferences and communication history. You may opt out at any time as described in Section 12.
We process your personal data only for specified, explicit and legitimate purposes. The principal purposes for which we use your data are set out in the table below.
| Purpose | Description |
|---|---|
| Account Management | Creating, maintaining, updating and closing your Account; managing your preferences and security settings. |
| Identity Verification | Carrying out KYC checks to verify your identity, age and address in compliance with AML regulations. |
| Payment Processing | Processing deposits and withdrawals through your chosen payment methods; reconciling transactions; handling disputes and chargebacks. |
| Service Delivery | Providing access to gaming and sports betting services; personalising your user experience; delivering promotional offers you have qualified for. |
| Fraud Prevention & Security | Detecting, investigating and preventing fraudulent transactions, bonus abuse, unauthorised access and other security incidents. |
| Responsible Gambling | Monitoring gameplay patterns to identify potential signs of problem gambling; applying and managing self-exclusion, deposit limits and other responsible gambling tools. |
| Legal & Regulatory Compliance | Meeting obligations under our gaming licence, applicable AML legislation and any applicable data protection requirements. |
| Customer Support | Responding to enquiries, complaints and disputes; maintaining records of support interactions. |
| Marketing (with consent) | Sending promotional communications, bonus offers and platform updates where you have provided explicit consent. You may withdraw consent at any time. |
| Analytics & Improvement | Analysing aggregated, de-identified usage data to understand user behaviour, improve platform performance and develop new features. |
Where internationally recognised data protection principles apply (including GDPR-equivalent frameworks in applicable jurisdictions), we rely on the following lawful bases for processing personal data:
We do not sell your personal data. We share your data only with trusted third parties who assist us in delivering the Services, subject to strict contractual data protection obligations. The categories of third parties with whom we may share your data are as follows:
Given that 99y888 is an internationally operating platform, your personal data may be transferred to, stored in, or processed in countries other than your country of residence, including countries that may not provide the same level of data protection as your home jurisdiction.
Where such transfers occur, we implement appropriate safeguards to protect your data, which may include: contractual clauses that require the recipient to protect personal data to standards equivalent to those set out in this Policy; reliance on adequacy decisions where applicable; and other legally recognised transfer mechanisms.
By using the Platform and providing your personal data, you acknowledge that your data may be processed in jurisdictions outside Pakistan.
We retain personal data only for as long as necessary to fulfil the purposes described in this Policy, or as required by applicable law or our licensing obligations. The following indicative retention periods apply:
| Data Category | Indicative Retention Period |
|---|---|
| Account & Registration Data | Duration of account plus a minimum of 5 years following account closure, or longer if required by applicable AML/gaming regulations. |
| KYC & Identity Documents | Duration of account plus at least 5 years after closure; longer retention may apply under applicable AML legislation. |
| Financial Transaction Records | Minimum 5 years from the date of each transaction; extended retention may apply under applicable law. |
| Gameplay & Betting History | Duration of account plus a minimum of 2 years after closure, subject to regulatory requirements. |
| Customer Support Logs | Up to 3 years from the date of the interaction, unless longer retention is required for dispute resolution purposes. |
| Marketing Preference Data | Until consent is withdrawn; records of withdrawal are retained for compliance evidence purposes. |
| Technical & Log Data | Up to 12 months in most cases, subject to fraud investigation requirements. |
Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in accordance with our data disposal procedures. Where deletion is not technically possible due to backup systems, we ensure the data is isolated and protected from further active processing until deletion is practicable.
99y888 uses cookies and similar tracking technologies on the Platform. Cookies are small text files stored on your device that enable us to recognise you across sessions, maintain your login state, remember your preferences and collect analytics data.
| Type | Purpose | Category |
|---|---|---|
| Session Cookies | Maintain your login state and session integrity during active use of the Platform. | |
| Security Cookies | Support fraud detection and protect against cross-site request forgery (CSRF) attacks. | |
| Preference Cookies | Remember your language, display settings and personalisation choices across sessions. | |
| Analytics Cookies | Collect anonymised or pseudonymised data about pages visited, session duration and navigation patterns to improve platform performance. |
Essential cookies are required for the Platform to function and cannot be disabled without affecting core functionality, including maintaining your login session. Functional and analytics cookies may be controlled through your browser settings or through any cookie preference mechanism provided on the Platform. Most modern browsers allow you to block, delete or receive notifications about cookies — please consult your browser's help documentation for instructions.
Please note that disabling certain cookies may affect Platform functionality, including your ability to remain logged in or access personalised features.
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, accidental loss, disclosure, alteration or destruction. These measures include:
Subject to applicable law and our legitimate processing interests, you have the following rights in relation to your personal data. To exercise any of these rights, please contact us using the details in Section 16.
We will acknowledge subject access requests promptly and aim to respond fully within 30 days. Complex or high-volume requests may require an extension, in which case we will notify you of the extended timeframe.
The 99y888 Platform is strictly restricted to users aged 18 years or older, or the higher minimum age required under the applicable licensing jurisdiction. We do not knowingly collect or process personal data from individuals under the applicable minimum age.
If we become aware that personal data has been collected from a person below the minimum age, we will promptly delete that data and close the associated account. If you have reason to believe that a minor has registered on the Platform, please contact us immediately using the details in Section 16.
The Platform may contain references to or integrations with third-party services — including game studios, live streaming providers, payment processors and sports data providers. Where you interact with third-party services accessed through the Platform, those providers' own privacy policies apply to data they collect. 99y888 is not responsible for the data practices of third-party providers.
Payment references on this Platform (including Easypaisa, JazzCash, Raast, HBL, UBL, Meezan Bank and Bank Alfalah) are contextual mentions of familiar Pakistani payment infrastructure. When you initiate a transaction through one of these providers, their own terms of service and privacy policies govern the data they independently collect during that transaction. 99y888 receives only the transaction confirmation data it requires to credit or debit your account.
We review and update this Privacy Policy periodically to reflect changes in our data processing activities, applicable law or regulatory requirements. The date of the most recent update is displayed at the top of this page.
Where changes are material — such as a new category of personal data being collected or a significant change in how data is shared — we will notify registered users via email or in-platform notification prior to the revised Policy taking effect. For non-material updates, continued use of the Platform following the update date constitutes acceptance of the revised Policy.
We encourage you to review this Policy periodically to stay informed about how we protect your information.
If you have any questions about this Privacy Policy, wish to exercise any of your data protection rights, or want to raise a privacy concern, please contact our team using the information below. All communications should be in English to ensure timely handling.
We will acknowledge receipt of your request promptly and aim to provide a substantive response within 30 days. For account closure or self-exclusion requests, please also visit our Responsible Gambling page. For the full Terms governing your use of the Platform, please see our Terms & Conditions.
Now that you understand how we handle your data, head back to the homepage to explore cricket betting, live casino, slots and more — all on a platform that takes your privacy seriously.
18+ only. Local laws may restrict gambling. Please play responsibly.